Intel’s Puma 6 chipset included in several cable modems is defective as it allows high spikes in network latency quite often (slow web page loading, for example). If you don't want to do the leg work yourself, you can send the screenshots mentioned in the above steps to a Moderator or Guru on the Shadow Discord to read the results, or submit the same information to official support. Interpreting Results - Bandwidth Saturation. ![]() PingPlotter has a few resources on their website to help end users read the results that their software spits out. Set the interval to 1 second from the default 5.
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